FAQ

About Thaitrade.com

Basic information of Thaitrade.com
What is Thaitrade.com
Why you shouldn't miss Thaitrade.com
Any support provided from this website?
What’s the difference between member and non-member?
What cost I have to pay to be member?
What I need to do, if I want to sell my products in Thaitrade.com
What is the difference between buyer member and seller member?
What are the most of members from?
How to contact Thaitrade.com?

Registration

Buyer
How can I be a BUYER member of Thaitrade?
How to be Buyer Member
Seller
Who is qualified to be seller member?
How can I be a SELLER member of Thaitrade?
Can I re-apply to be seller member, if I fail in the first attempt?
Who verifies the Seller’s qualifications ?
If I don’t have the above qualification - for example: my company is not a registered company – can I register as a seller ?
Can I register to be both Buyer and Seller Members ?
Seller Account Renewal Condition (เงื่อนไขการต่ออายุสมาชิก Seller แบบอัตโนมัติ)

How to use website?

Buying and Selling Process
Buying Process
How can I contact seller?
How can I send a private message
How can I make the payment?
Do Thaitrade.com have payment service like escrow in Alibaba.com?
Buying/Selling Request System
What is Buying/ Selling Request
What is the difference between Selling Request and Normal Product Adding
Chat system
How to set Chat status?
How to know if there's incoming chat?
Editing Profile
After being Seller, how can i add/edit my company profile?
How can I add Profile picture?
Can I change my password
How to post Cover image and company logo?
What to do if I cannot sign in or forget my password?
Can I change my username?
Why I cannot save my register/my page?
Product Management
After being Seller, how can I add/edit my product?
Any tips for posting my product detail.
Is it necessary to post product price?
Can I hide my product price?
What is product keyword? Should I ignore?
Can I post my product detail in Thai?
If imitated products are found, what is the process of Thaitrade.com?
What I need to do, if I want to place my products on the “highlight banner” in the homepage of Thaitrade.com ?
Searching system
How to search product?

Seminar/Event

Event information
How can I get an information of Thaitrade Fair
Seminar information
How should I know whether I can attend the seminar or not ?
What should I do if I have registered to attend the seminar ?