TERMS AND CONDITIONS
Welcome To Thaitrade.com

Thailand's leading Business to Business e-marketplace.

This site is operated by the Department of International Trade Promotion (the “DITP”), Ministry of Commerce, Royal Thai Government. Please read the following terms and conditions that govern your use of Thaitrade.com as a User (a “User”) (this "Agreement"). Prior to using Thaitrade.com, you have first to indicate your acceptance of this Agreement by clicking “Accept” at the end. A User means an individual or a legal entity represented by an individual under actual or apparent authority who is Seller or Buyer, as the case may be.

A. User Roles, Rights and Responsibilities

  1. User agrees to (a) provide Thaitrade.com with true, accurate, current and complete information to be displayed on Thaitrade.com and (b) promptly amend all information to keep it true, accurate, current and complete.
  2. User agrees to provide all information and materials as may be reasonably required by DITP in connection with its transactions made via the transactional platform on Thaitrade.com. DITP has the right to suspend or terminate any User’s Account if the User fails to provide the required information and materials.
  3. After registering with Thaitrade.com, User will be given with User ID, password and space to store User’s digital data (referred to as the “Account”). The delivery of User ID and password will be as specified in the Manual. User may not sell, attempt to sell, offer to sell, give, assign or otherwise transfer an Account, User ID or Password to a third party without the prior written consent of DITP. DITP may suspend or terminate the Account of a User or the transferee of a User in the event of a sale, offer to sell, assignment or transfer in violation of this Agreement.
  4. User agrees that it shall not copy, reproduce or download any information, text, images, video clips, directories, files, databases or listings available on or through Thaitrade.com (the "Thaitrade.com Content") for the purpose of re-selling, re-distributing or re-publishing the Thaitrade.com Content, mass mailing (via emails, wireless text messages, physical mail or otherwise), operating a business that competes with Thaitrade.com, or otherwise commercially exploiting the Thaitrade.com Content. Systematic retrieval of Thaitrade.com Content from this Site to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from DITP is prohibited. In addition, use of the Thaitrade.com Content for any purpose not expressly permitted in this Agreement is prohibited.
  5. User will not do any act including displaying materials, things or otherwise that may infringe the intellectual property rights or other legitimate rights of others in any way on Thaitrade.com or via Thaitrade.com services.
  6. User shall not send messages or information that contain any of the materials below through communication systems provided by Thaitrade.com, or through emails, fax or letters to any person whose name or contact information is obtained from or provided by Thaitrade.com:
    1. Fraudulent information or fraudulent offers.
    2. Information or offer of items that violate any third party's copyright, patent, trademarks, trade secret or other proprietary right or rights of publicity or privacy, or any other third party rights.
    3. Information that promotes illegal activities.
    4. Information that is defamatory, libellous, unlawfully threatening or unlawfully harassing.
    5. Pornography or sex-related merchandising or any other content or otherwise promotes sexually explicit materials or is otherwise harmful to minors.
    6. Any material that constitutes unauthorized advertising or harassment (including but not limited to spamming), invades anyone's privacy or encourages conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any law or regulation.
    7. Information that links directly or indirectly to, or includes descriptions of, goods or services or other materials that violate any law or regulation or are prohibited under this Agreement;
    8. Content that creates any liability for DITP.
  7. Any material downloaded or otherwise obtained through Thaitrade.com is done at each User's sole discretion and risk and each User is solely responsible for any damage to its computer system or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by any User from Thaitrade.com or through or from Thaitrade.com shall create any warranty not expressly stated herein.
  8. User should be aware that there might be risks of dealing with people acting fraudulently. Thaitrade.com cannot and does not confirm each User's purported identity. DITP encourages User to use due care and discretion to evaluate any person with whom User is dealing.
  9. User agrees to comply with all the terms and conditions specified by any third parties service providers who render services in relation to the transactions and any other related activities and processes.
  10. In the case where any User has a dispute with any party to a transaction, such User agrees to release and indemnify DITP and the third party who renders services relating to payment (and their agents, affiliates, directors, officers and employees) from all claims, demands, actions, proceedings, costs, expenses and damages (including without limitation any actual, special, consequential or incidental damages) arising out of or in connection with such transaction.
  11. User acknowledges that DITP cannot verify all data input by User into Thaitrade.com, therefore DITP shall not be responsible or liable to anyone for any damage caused by invalidity of content input by User.
  12. User acknowledges that User information will be provided to any relevant third party service provider for the purpose of such third party performing its roles.
  13. User agrees that DITP may use or disclose information relating to User as may be required by any relevant laws or regulations or authority or as may be deemed necessary and appropriate.
  14. User agrees that in no event shall DITP be liable to the User or any third parties for any inability to use Thaitrade.com (whether due to disruption, limited access, changes to or termination of any features onThaitrade.com or otherwise), any delays, inaccuracies, errors or omissions with respect to any communications or transmission, or any damage (direct, indirect, consequential or otherwise) arising from the use of or inability to use Thaitrade.com or any of its features.

B. Responsibility Specific to Buyer

Each Buyer assumes the risks relating to transactions made through Thaitrade.com and risks of liability or harm of any kind in connection with subsequent activity of any kind relating to products or services that are the subject of transactions using Thaitrade.com. Such risks shall include, but not be limited to, fraudulent schemes, failure to meet specifications, defective or dangerous products, unlawful products, mis-representation of products and services, default or delay in delivery or payment, cost mis-calculations, breach of warranty. Such risks also include those that the manufacture, importation, export, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on Thaitrade.com may infringe or may be asserted to infringe third party rights, and the risk that Buyer may incur costs of defense or other costs in connection with third parties' assertion or claim of third party rights. Buyer also assumes the risks that consumers, other purchasers, end-users of products or other persons may claim to have suffered injuries or harms relating to product originally obtained by Buyer of Thaitrade.com as a result of purchase and sale transactions made through Thaitrade.com.

C. Responsibility Specific to Seller

Seller agrees that it shall be responsible for pricing as well as setting terms and conditions of the transactions to be made on, through or as a result of use of Thaitrade.com, including but not limited to, terms regarding payment, returns, warranties, insurance, fees, taxes, title, licenses, transportation and storage.

D. DITP's Roles, Rights and Responsibilities

  1. Through Thaitrade.com, DITP provides an electronic web-based platform for exchanging information and concluding sale and purchase transactions of products and services online between Buyers and Sellers.
  2. DITP does not represent Seller or Buyer in specific transactions whether or not such transactions are made on or via Thaitrade.com. DITP who provides Thaitrade.com does not control and is not liable to or responsible for the quality, safety, lawfulness or availability of the products or services offered for sale on Thaitrade.com or the ability of the suppliers to complete a sale or the ability of Buyers to complete a purchase.
  3. DITP is not responsible for the conduct of any User or any transactions made, nor for the conduct of any other third party service provider on Thaitrade.com, and shall not be liable to any person in connection with any damage suffered by such person as a result of such conduct.
  4. DITP reserves the right to terminate the Account of a User upon any single infringement of the rights of others in conjunction with use of the Thaitrade.com services, or if DITP believes that User's conduct is harmful to the interests of DITP, Thaitrade.com, or other users, or for any other reason in DITP's sole discretion, with or without cause.
  5. DITP may amend this Agreement at any time by posting the amended and restated Agreement on Thaitrade.com. The amended and restated Agreement shall be effective immediately upon posting. Posting on Thaitrade.com by DITP of the amended and restated Agreement and User’s continued use of Thaitrade.com shall be deemed to be acceptance of the amended terms.
  6. Any material to be displayed on Thaitrade.com shall be subject to approval of DITP.
  7. DITP reserves the right in its sole discretion to remove any material displayed on Thaitrade.com which, in the opinion of DITP, is unlawful, in violation of this Agreement or inappropriate.
  8. DITP reserves the right to cooperate fully with governmental authorities, private investigators and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing. DITP may disclose the User's identity and contact information, if requested by a government agency or law enforcement body, an injured third party, or as a result of a subpoena or other legal action, and DITP shall not be liable for damages or results thereof and User agrees not to bring any action or claim against DITP for such disclosure. User agrees that DITP shall have no liability to User, including no liability for consequential or any other damages, in the event DITP takes any of the actions mentioned in this Section.
  9. DITP is the sole owner or lawful licensee of all the rights to Thaitrade.com and the Thaitrade.com Content. Thaitrade.com and Thaitrade.com Content embody trade secrets and intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in Thaitrade.com and Thaitrade.com Content shall remain with DITP, its affiliates or licensors of the Thaitrade.com Content, as the case may be.
  10. DITP may refuse registration and deny the issuance of an Account and associated User ID and Password to any User for whatever reason.
  11. DITP makes no representations or warranties about the validity, accuracy, correctness of any information provided on or through Thaitrade.com
  12. DITP makes no representations or warranties of any kind concerning any product or service offered or displayed on Thaitrade.com
  13. DITP makes no representation or warranty that the manufacture, import, export, distribution, offer, display, purchase, sales and/or use of products or services offered or displayed on the Thaitrade.com does not violate any third party rights.
  14. Under no circumstances shall DITP be held liable for any delay or failure or disruption of the services or content delivered through Thaitrade.com resulting directly or indirectly from acts of nature, forces majeure or causes beyond its reasonable control including, without limitation, internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.
  15. DITP shall not be liable for any loss or damage that may be incurred or suffered by any User resulting from any of the followings:
    1. The use or the inability to use Thaitrade.com;
    2. Delivery or non-delivery, delay of delivery by any third-party carrier;
    3. Default or delay of payment;
    4. Any defect in goods, samples, data, information or services purchased or obtained from a User or a third-party service provider through Thaitrade.com;
    5. Violation of third party rights or claims or demands that Users' manufacture, import, export, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on Thaitrade.com may violate or may be asserted to violate third party rights;
    6. Unauthorized access by any third party to data or private information of any User or any data which is part of Thaitrade.com Content;
    7. Statements or conduct of any User of Thaitrade.com;
    8. Any matters relating to Thaitrade.com services however arising, including negligence.

E. Roles & Responsibilities of Third Party Providing Payment Services (TPPS)

  1. TPPS will only provide payment service relating to any transaction following completion of such transaction.
  2. User acknowledges that TPPS plays no part in any processes of making transaction nor in any related activities other than payment for the transaction.
  3. TPPS will not be responsible for the conduct of any User or any transaction made on Thaitrade.com, nor for a conduct of any other third party service provider, and will not be liable to any person in connection with any damage suffered by such person as a result of such conduct.
  4. User agrees that User information relating to payment shall be regarded as TPPS information. TPPS may use or disclose information relating to User as may be required by any laws or regulations or authority or as may be deemed necessary or appropriate.
  5. Notwithstanding paragraph D.9., DITP and User acknowledge and agree that apart from information relating to payment services, TPPS also receives information relating to Sellers and transactions conducted by Sellers who are merchants of such TPPS, which information shall be considered TPPS information in the same manner as those specified in paragraph 4. above.
  6. TPPS reserves the right to suspend, or to refuse to proceed with, any payment on the ground that Buyer or Seller is a designated person under the laws on Anti-Money Laundering and Counter Terrorism Financing.
  7. In addition, User acknowledges and agrees to comply with any and all relevant terms and conditions specified by TPPS which include but not be limited to those relating to credit cards or other payment transfer methods as well as any and all relevant laws, rules and regulations.

General

  1. No business relationship is created between any User and DITP, directors, officers or employees by virtue of display of any of the User's information on Thaitrade.com.
  2. DITP and the User are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.
  3. DITP’s failure to enforce any right or failure to act with respect to any breach by a User under this Agreement will not waive that right nor waive DITP’s right to act with respect to subsequent or similar breaches.
  4. DITP shall have the right to assign this Agreement (including all of its rights, titles, benefits, interests, and obligations and duties under this Agreement) to any person or entity. The User may not assign, in whole or part, this Agreement to any person or entity.
  5. This Agreement shall be governed by the laws of The Kingdom of Thailand without regard to its conflict of law provisions. The parties to this Agreement hereby submit to the non-exclusive jurisdiction of the courts of Thailand.

Notices

  1. All notices or demands to or upon DITP shall be effective if in writing and shall be duly made when sent to Department of International Trade Promotion, Ministry of Commerce, Thailand, 563 Nonthaburi  Road, Bangkrasor, Nonthaburi 11000, Thailand  Tel. +66 2507 7999, e-mail: tiditp@ditp.go.th.
  2. All notices or demands to or upon a User shall be effective if either delivered personally, sent by courier, certified mail, by facsimile or email to the last-known correspondence, fax or email address provided by the User to DITP, or by posting such notice or demand on an area of Thaitrade.com that is publicly accessible without a charge. Notice to a User shall be deemed to be received by such User:
    1. if and when DITP is able to demonstrate that communication, whether in physical or electronic form, has been sent to such User, or
    2. Immediately upon DITP posting such notice on an area of Thaitrade.com that is publicly accessible without charge.
TalkDD.com by Thailand Arbitration Center (THAC)

Terms of use Retailer Section:

  1. Legal information
    TalkDD is a system that has a presence on the Internet and is registered under the Thailand Arbitration Center (THAC). TalkDD is designed and developed to handle consumer complaints for online disputes concerning the sale of goods and services and to mediate disputes over the Internet between sellers and buyers for those buyers that are subscribers to the TalkkDD service. The Thailand Arbitration Center (THAC) is located on the 26th Floor Bhiraj Tower, 689 Sukhumvit Road, Klong Tan Nua, Vadhana, Bangkok 10110 Thailand.
    1. E-mail address : info@thac.or.th
    2. Telephone number : +662 018 1615
  2. Terms of Use – Retailers

  3. Using TalkDD
    TalkDD provides online alternative dispute resolution services. The online alternative dispute resolution services are, online complaint handling, online negotiation and online mediation for customers of online retailers that are also subscribers to the TalkDD service.
  4. Terms of use
    The Subscriber has a right to use TalkDD for as long as the Seller comply with the terms and conditions of the TalkDD User Agreement (Agreement) which includes the following TalkDD Terms of Use and the applicable TalkDD Price Schedule You declare that:
    1. you have legal capacity to accept and agree to the terms and conditions of the Agreement;
    2. you have the necessary equipment to access the TalkDD platform ;
    3. you have a valid e-mail address that you will be able to access during the term of your subscription to TalkDD ; and
    4. you agree that the accepted Mediated settlement agreement between the parties has the same probative value as the legal Agreement in paper-form.
    5. you agree that third parties, including but not limited to the customers and the mediators, have the right to access TalkDD services relating to your dispute.
  5. You undertake to comply with all the terms and conditions of this Agreement and all applicable local laws and regulations, including data protection and intellectual property laws.
  6. Enforceability
    These Terms of Use are binding upon your acceptance during registration for TalkDD. In all cases, these Terms of Use are deemed to be read and accepted by the Subscriber on the date of your first use of TalkDD.
  7. Access to the platform
    Use of TalkDD is made by connection to the Internet through a compatible electronic device. Compatible electronic devices e.g. pc computer, laptop or smart phone. Using the platform requires the user to access it via Internet.
  8. Technical specifications
    TalkDD makes reasonable efforts to ensure uninterrupted access to the system at all times. TalkDD will not be responsible for any and all losses or claims arising out of interruptions and inaccessibility of the TalkDD system and services. TalkDD is not liable for damages of any kind that may result from the changes and / or temporary unavailability or permanent closure of all or part of the site or the platform.
  9. Confidentiality
    The user is solely responsible for the preservation and confidentiality of its password and the consequences of its disclosure to anyone. Any use of the platform from the user assigned password is assumed as being from the user.
  10. Responsibility
    You agree to use our TalkDD system and services and restrictive use of all information that you may have access must be in accordance with the local law, including but not limited to public order, good morals and rights of third parties.

    You agree not to disrupt the use of other users in the platform, not to access other user accounts and not to access parts of the site where you are denied access.

    TalkDD is not responsible for any malfunction of the platform, all losses and claims as a result of force majeure.
  11. TalkDD Fees.
    Your use of TalkDD is subject to the payment of fees. The price of these fees for our service(s) depends on the applicable TalkDD Price Schedule that is valid at the time of your purchase of the particular service(s). The payment is non-refundable in any event.
  12. Associated shops
    The Agreement is applicable to the Subscriber and to all shops that have registered with TalkDD as Associated Shops (Associated shops). By accepting the Agreement, you confirm that all the Associated shops also accept and agree to be bound by the Agreement.
  13. Intellectual property
    All intellectual property contained in TalkDD, whether related to literary and artistic property, industrial property or know-how are and remain the sole and exclusive property of TalkDD. Any reproduction and / or representation of all or part of any of these elements without the express advance written approval of TalkDD is prohibited. You are prohibited from any other act likely to infringe directly or indirectly the intellectual property rights of TalkDD.
  14. TalkDD logo
    In addition to your rights granted above, you have the license to use our TalkDD logo as a trustmark of customer satisfaction, which is extended to the Associated shops. This logo is a proprietary mark owned by TalkDD and your right to use it is subject to your continued and uninterrupted fulfillment of the following terms:
    1. You must place the TalkDD logo on your active website(s), install a link to TalkDD on this logo and present it to your customers as a link to a page, where they can resolve their potential complaints;
    2. You must continuously maintain the best standards of resolution of customers’ complaints. The best standards include but are not limited to (i) ambitiously finding an agreement with your customers over their complaints in a high percentage of cases; and (ii) implement practically all reached agreements and/or issued decisions by neutrals assigned mediator by the Thailand Arbitration Center (THAC). Your failure to respond to a complaint filed against you or your failure to enable escalation of a customer complaint to online mediation, which you had prior agreed is a failure to implement an achieved agreement or an issued decision.
  15. Notification of Termination
    TalkDD will continuously monitor your compliance with the above mentioned criteria. Subject to TalkDD’s right to limit, suspend or terminate use and license of TalkDD (this includes use and license of the TalkDD logo) without prior notice at our discretion for non-compliance of attempting to find an agreement with your customers, we will also notify you by email in advance if your case statistics show that there is a risk of your non-compliance with the given criteria.
  16. Appellation
    Using the platform does not exclude the possibility for parties to appeal through legal proceedings, and users agree that the settlement proposed via the platform could be different from the decision of the Thai Court in accordance with the Thai law when applying legal provisions.
  17. Disclosure of data
    During the term of your Agreement, online marketplaces under which you operate and trustmark around the world will provide the TalkDD logo as part of their evaluation of you as a seller. By accepting the Agreement, you agree that during the term of the agreement TalkDD may communicate the following data to the online markets and trustmark using TalkDD:
    1. your business name and website(s)URL ;
    2. anonymized case resolution statistics related to your cases;
    3. whether or not you allow your buyers to escalate cases to online mediation within the TalkDD platform which subsequently appoints a neutral mediator who facilitate parties to make their own binding decision;
    4. whether or not you cover all (or part of) the administrative fees of the TalkDD platform, for which your buyers would normally be liable; and
    5. whether your breach of the Agreement with TalkDD resulted in the Agreement being terminated.
    6. TalkDD has the right to publish these data.
  18. Accuracy of information
    You warrant that all information provided to TalkDD during the term hereof, including but not limited to information about your juristic or legal entity, your Associated shops and/or your cases is complete and accurate to the best of your knowledge and understanding. You undertake to inform TalkDD immediately and unconditionally about any changes or updates to the information you have supplied in the course of registering to use the TalkDD system and services.
  19. Termination of the Agreement
    The Agreement can be terminated and your access to TalkDD services that includes the TalkDD logo can be withdrawn through any of the following ways:
    1. We (TalkDD) have a right to limit, suspend or postpone activation of the service(s) ordered by you and to terminate the Agreement with immediate effect, if the agreed fees have not been paid on time.
    2. We (TalkDD) have a right to terminate the Agreement with immediate effect and without any compensation or refund if you breach any of the terms hereof. This includes, but is not limited to your non-compliance with the terms of the TalkDD logo, e.g. if you remove, de-activate or in any other way disable the link to TalkDD on your website(s). We (TalkDD) have a right to limit, suspend or postpone activation of the ordered service(s) and to terminate the Agreement with immediate effect and without prior notice in our sole discretion if there is a risk of material misuse, fraudulent behavior or another unlawful activity connected with or related to your use of TalkDD.
  20. Changes to Terms of Use
    TalkDD reserves the rights to change the terms and conditions without prior notice.
  21. Authority to Settle
    The Registrant must have the authority to settle, authority to negotiate and authority to propose options and solutions to their dispute.
  22. Other provisions:
    1. Guarantee. TalkDD cannot guarantee that all disputes going through TalkDD will be successfully resolved. Accordingly, you understand and agree that TalkDD has no liability related to the failure to reach agreement in the course of dispute settlement and in this regard disclaims any and all liabilities.
    2. Eligibility. Our TalkDD system is intended solely for persons aged 20 or older, and is capable. Any access or use of TalkDD by anyone under the age of 20 is expressly prohibited. By accessing or using TalkDD, you confirm that you are 20 or older.
    3. Disclaimer. The TalkDD website, platform and services are provided “as is”, that is without warranty of any kind, either expressed or implied.
    4. Limitation of liability. You acknowledge and agree that to the maximum extent permitted by Thai law or Regulation of THAC Re: Online Dispute Resolution for E-Commerce Transaction B.E. 2558 (2015), in no event will TalkDD be liable for your loss of any kind or incidental, indirect, special or consequential damages, arising out of your use or inability to use TalkDD or the breach of this agreement, even if advised of the possibility of such damages. TalkDD is a system that assists its users with their online shopping disputes. However, we cannot guarantee that all disputes going through TalkDD will be successfully resolved. It is understood and agreed by the user that TalkDD cannot be held liability on all matters pertaining to all disputes and claims. TalkDD is not obliged to provide result in providing assistance on claims via TalkDD Platform.
    5. Evidence. All information exchanged electronically, including but not limited to email or SMS, mobile data and log of data connection to the website are binding as evidence between you and TalkDD. Archived copies of contract documents, orders and invoices stored on a reliable and durable media can be produced as evidence.
    6. Controlling Law. The Agreement will be governed by the Thai law.

Contacting TalkDD If you have any questions about these Terms of Use, please contact TalkDD at info@talkdd.com

Customer Section:

  1. Using TalkDD
    TalkDD is a system that assists its users with their online shopping disputes. However, we cannot guarantee that all disputes going through TalkDD will be successfully resolved. It is understood and agreed by the user that TalkDD cannot be held liability on all matters pertaining to all disputes and claims. TalkDD is not obliged to provide result in providing assistance on claims via TalkDD Platform. Some grounds for refusal of claims at TalkDD:
    1. the claim is abusive or totally unfounded;
    2. the claim does not comply with the Regulation of Thailand Arbitration CenterRe: Online Dispute Resolution (ODR) for E-Commerce Transactions B.E. 2558 (2015);
    3. the claim has previously been or is currently being examined by another entity of alternative dispute resolution (ADR) or by civil court;
    4. the examination of such claim would interfere seriously with effective functioning of the ADR entity.
  2. Eligibility
    Our TalkDD system is intended solely for persons aged 20 or older. Any access or use of TalkDD by anyone under 20 is expressly prohibited. By accessing or using TalkDD, you confirm that you are 18 or older. You also declare that:
    1. You are aware of the prerequisites related to using the platform,
    2. You have read and agree with the terms and conditions governing the use of the platform, i.e. these Terms of Use, Privacy Policy and THAC online dispute resolution rules (ODR Rules);
    3. You have all the skills necessary to access and use the platform in compliance with the prescribed terms and conditions; and
    4. You agree that the acceptance of these Terms of Use electronically has, between the parties, the same probative value as paper communication.
    5. You agree that third parties, including but not limited to the retailer and the mediator, have the right to access TalkDD services relating to your transaction.
    6. To access TalkDD Platform, it is recommended to have:

    7. a high speed internet connection (min 1 Mbps);
    8. a computer and/or a tablet or a mobile phone; and
    9. an e-mail address.
  3. Enforceability
    These Terms of Use are binding upon your acceptance during registration for TalkDD. In all cases, these Terms of Use are deemed to be read and accepted by the Subscriber on the date of your first use of TalkDD.
  4. Access to the Platform
    Use of TalkDD is made by connection to the Internet through a compatible electronic device. Compatible electronic devices e.g. pc computer, laptop or smart phone. Using the platform requires the user to access it via Internet.
  5. Technical Specifications
    TalkDD makes reasonable efforts to ensure uninterrupted access to the system at all times. TalkDD will not be responsible for any and all losses or claims arising out of interruptions and inaccessibility of the TalkDD system and services. TalkDD is not liable for damages of any kind that may result from the changes and / or temporary unavailability or permanent closure of all or part of the site or the platform.
  6. Disclaimer
    The TalkDD website, platform and services are provided “as is”, that is without warranty of any kind, either expressed or implied. TalkDD makes no warranty that the TalkDD website, platform or services will meet your requirements or be available on an uninterrupted, secure or error-free basis.
  7. Limitation of Liability
    Limitation of liability. You acknowledge and agree that to the maximum extent permitted by law, the entire risk arising out of your access and use of the TalkDD website, platform and services remains with you. In no event will TalkDD’s aggregate liability arising out of, or in connection with, these terms or arising from the use or inability to use the TalkDD website, platform or services exceed the amounts you have paid TalkDD for your use of the TalkDD website, platform or services in the twelve (12) month period prior to the claim giving rise to the liability in question if you have made any payments to TalkDD; or, if you have not made any payments to TalkDD.
  8. Responsibility
    You agree to use our TalkDD platform and any and all information that you may have access to in accordance with the public order, morality and the rights of third parties.

    You agree not to disrupt the use that could be done by other users of the platform, not to access third party user accounts and not to access parts of the site where access is restricted.

    TalkDD is not responsible for any malfunction of the platform in case of force majeure.
  9. Intellectual Property
    All intellectual property contained in TalkDD, whether related to literary and artistic property, industrial property or know-how are and remain the sole and exclusive property of TalkDD. Any reproduction and / or representation of all or part of any of these elements without the express advance written approval of TalkDD is prohibited. You are prohibited from any other act likely to infringe directly or indirectly the intellectual property rights of TalkDD.
  10. Dispute Resolution
    You have a right to withdraw from the dispute resolution process via TalkDD platform at any time if you are dissatisfied with the conduct or operation of the procedure. In addition, you have a right to decline the proposed solution in accordance with TalkDD ODR Rules. Using the platform does not exclude the possibility for parties to go to civil courts, and you agree and understand that the solution proposed via the TalkDD platform could be different from the decision of a court applying legal provisions.
  11. Accuracy of Information
    You warrant that all information provided to us during the term hereof, including but not limited to information about yourself and/or your cases is complete and accurate. You undertake to inform us immediately about any changes or updates to such information.
  12. Termination and Account Cancellation
    If you breach any of the substantive Terms of Use, TalkDD will have a right to suspend or terminate your account without any compensation or refund eight days after having sent you an e-mail asking you to remedy your non-compliance with the Terms of Use, or without any prior notice if your non-compliance is not curable.

    TalkDD has a right to suspend or terminate your account at its sole discretion and without any prior notice to you if there is a risk of material misuse, fraudulent behavior or another unlawful activity connected with, or related to, your use of TalkDD.

    You may cancel your account at any time by by clicking on “Delete account” in your Profile, after which you receive an automated verification email and if you confirm it, your TalkDD service will be immediately terminated. You can also send us an email to info@thac.or.th
  13. Authority to Settle
    The Registrant must have the authority to settle, authority to negotiate and authority to propose options and solutions to their dispute.
  14. Governing Law
    The governing law shall be Thai Law.
  15. Changes to Terms of Use
    TalkDD reserves the rights to change the terms and conditions without prior notice.
  16. Contacting TalkDD
    If you have any questions about these Terms of Use, please contact TalkDD info@talkdd.com